Terms of service

GENERAL INFORMATION

Welcome to our store. The terms “we”, “us” and “our” refer to Altbion. Altbion operates this website, including all information, content, features, tools, products, and related services to provide you, the customer, with a curated shopping experience (the “Services”). Altbion is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use or access our Services.

 

 

 

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing any products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

 

 

 

 

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that colors or product appearance may differ depending on your device and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly how it is displayed in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities per person, geographic region, or jurisdiction.

 

 

 

 

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Altbion reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Altbion confirms acceptance. We must receive and process your payment before accepting your order.

You should review your order carefully before completing your purchase, as we may not be able to process cancellation requests once an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of purchase.

You may return or exchange items only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

 

 

 

 

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order and will be stated in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices on our online store may differ from prices offered in physical stores or other channels operated by third parties.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account information so we can complete your transactions and contact you as needed.

You represent and warrant that:
(i) your payment information is true and accurate
(ii) you are authorized to use the payment method
(iii) charges will be honored
(iv) you will pay all charges, including shipping and applicable taxes

 

 

 

 

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by carriers, customs processing, or events beyond our control.

Once products are transferred to the carrier, ownership and risk of loss pass to you.

 

 

 

 

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, branding, text, images, graphics, product reviews, videos, audio, and their arrangement, are the property of Altbion, its affiliates, or licensors, and are protected by intellectual property laws.

You may use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, publicly display, perform, republish, download, store, or transmit any material without prior written consent.

Nothing in these Terms grants you any license or rights to any intellectual property.

 

 

 

 

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

These tools are provided “as is” and “as available” without warranties. Your use of such tools is entirely at your own risk.

 

 

 

 

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for:

  • Their content

  • Accuracy

  • Transactions made on those sites

Accessing them is at your own risk.

 

 

 

 

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Altbion operates using Shopify technology.

However, all purchases are made directly with Altbion. You agree that Shopify is not responsible for any aspect of your transactions, including any damages or losses.

 

 

 

 

SECTION 10 - PRIVACY POLICY

All personal data is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these policies.

 

 

 

 

SECTION 11 - COMMENTS

By submitting content (comments, feedback, etc.), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute it.

You confirm that:

  • You own the rights

  • Your content complies with laws

 

 

 

 

SECTION 12 - ERRORS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders at any time without notice.

 

 

 

 

SECTION 13 - PROHIBITED USES

You may not use the Services for illegal, abusive, fraudulent, or harmful activities.

Violation may result in account termination.

 

 

 

 

SECTION 14 - AGENTS

This section applies to automated systems (“Agents”) accessing the Services.

Agents must:

  • Identify themselves properly

  • Not bypass security systems

  • Not mimic human behavior deceptively

 

 

 

 

SECTION 15 - TERMINATION

We may terminate your access at any time. You remain responsible for any outstanding obligations.

 

 

 

 

SECTION 16 - DISCLAIMER OF WARRANTIES

Services are provided “as is” and “as available” without warranties of any kind.

 

 

 

 

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for indirect or consequential damages.

 

 

 

 

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Altbion, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from any claims arising from your use of the Services.

 

 

 

 

SECTION 19 - SEVERABILITY

If any provision is invalid, the remaining provisions remain in effect.

 

 

 

 

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

 

 

 

 

SECTION 21 - ASSIGNMENT

You may not transfer your rights. We may assign ours without notice.

 

 

 

 

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Altbion is established.

 

 

 

 

SECTION 23 - HEADINGS

Headings are for convenience only and do not affect interpretation.

 

 

 

 

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance.

 

 

 

 

SECTION 25 - CONTACT INFORMATION

Questions should be sent to:

altbion.help@gmail.com