Shipping policy

Shipping Policy – Altbion

At Altbion, we are committed to delivering your order quickly, safely, and transparently.

1. Order Processing

All orders are processed within 1–2 business days (Monday to Friday).

Once your order has been processed, it will be prepared and shipped from our warehouse.

 

 


 

 

2. Shipping Times

Estimated delivery time: 6–14 business days

Please note:

  • Delivery times are estimates and may vary depending on your location

  • Delays may occur due to customs, carriers, or high demand periods

 

 


 

 

3. Tracking Information

Once your order has been shipped, you will receive:

  • A tracking number via email

  • Real-time updates on your shipment

If you don’t receive tracking within a few days, please contact us.

 

 


 

 

4. Shipping Protection

All shipments are fully insured at no extra cost.

This means:

  • You’re protected in case of loss or damage during transit

  • We’ll make it right if something goes wrong

 

 


 

 

5. Delays & Issues

While we strive for timely delivery, we are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • External factors beyond our control

 

 


 

 

6. Need Help?

Our support team is here for you.

If you have any questions about your order, contact us at:
📧 altbion.help@gmail.com